· If generation fails you get a
full automatic refund (pass orders get the pass back)
· Generation starts right after payment, so cancelling afterwards is hard
· Once the video is delivered, change-of-mind refunds are
limited as with other digital content
·
Taste or satisfaction differences are not grounds for a refund (Terms §2). If it fails, we retry once, then refund in full
· If you proceed after the photo check or link review warned you (upper body, close-up, dark photo, camera movement, etc.), quality differences caused by that input are not eligible for refund or regeneration
· Purchased passes are refundable only within 7 days and only if none of that purchase has been used. Partially used, expired-window, or free bonus passes are not refundable (passes never expire)· Each video is paid per order. No prepaid credit
· Contact: email at the bottom ·
Full refund terms (§2)